When should I arrive?

Please arrive at the spa 15 minutes before the scheduled appointment time to check-in and change.

What do I need to know to prepare for facial treatments?

Three days pre-treatment please avoid use of topical products such as Retinols, AHAs, Glycolic Acids and any acne/anti age products. It is also a good idea to avoid any waxing of the treatment area.

What do I need to know to prepare for waxing appointments?

Please let your esthetician know if you are or have recently used products that contain Retinol, hydrocortisone or Accutane or have had any facial treatment in the area.

What do I wear during my treatment?

You may wish to wear your own underwear or we can provide you with hygienic disposable briefs. Our esthetician will always use draping techniques to respect your privacy.

What if I am late for my appointment?

Arriving late will simply limit the time for your treatment, thus lessening its effectiveness. Your treatment will end on time so that the next client is not delayed.

Cancellation Policy: We ask that you notify 24 hours in advance to cancel or reschedule an appointment

• Deposit may be required for larger bookings
• Prices effective March 1st 2023 
• Prices do not include H.S.T

Click HERE for a more detailed copy of our Underground Salon Menu.